Privacy POLICY

Effective from June 2018 

This Privacy Policy is supplemental to our Terms of Service (“Terms of Service”) and further defines the relationship between The Employment Management Platform Limited (registered in England and Wales under company number 10559324 whose registered office is at 5th Floor Hampton By Hilton, 42-50 Kimpton Road, Luton, Bedfordshire, LU2 0FP) (“TEMP”, “we”, “us” or “our”), who operate the Platform referred to as the “FLEXR Platform” (the “Platform”), and you, being the individual person or business (be that an individual, firm or corporate entity) creating an account through the Platform and referred to hereafter as “you” or “your”.

Terms defined in our Terms of Service shall bear the same meaning when used in this Privacy Policy.

TEMP is committed to protecting your privacy and this Privacy Policy sets out our policy on how we will and will not use any personal information you supply us with.

  1. INFORMATION COLLECTION

By entering your personal information through the Platforms, services, applications, software, operating manuals and user instructions provided by TEMP or its licensors in respect of the Platform (collectively the “Service”), you accept that we may retain your information and it may be held by TEMP or by any third-party which processes it on our behalf.

When you use the Platform or the Service, we may ask for information such as your name, e-mail address, contact details, bank account, debit card or credit card details.  We may retain this information so that we can recognise you as a registered user and deliver the Service.

Supplying to us any information deemed “sensitive” by applicable law is entirely voluntary on your part.

We may keep a record of your use of the Service to help us deal quickly with any problems you may experience with the Service and to improve the Service.  We may also keep a record of any e-mail correspondence you send us.  Telephone calls made to or by any customer service line we may provide may be recorded for monitoring and quality control purposes.  Any such customer service line may be manned by staff inside or outside of the United Kingdom and/or the European Economic Area.

The Service is a dynamic, innovative environment, which means we are always seeking to improve the Service we offer you.  We might introduce new features, some of which may result in the collection of new information.  If we start collecting substantially new types of personal information and materially change how we handle your data, we will modify this Privacy Policy and notify you.

  1. USE OF YOUR PERSONAL INFORMATION

All the information we collect via the Platform or through correspondence with you is used to provide, operate and improve the Service.  This includes, without limitation, any information, data, text and images (“Content” or “your Content”, as the case may be) that you provide through the Platform.  This is the primary reason we collect personal information about you.  Specifically in respect of your Content, when you provide Content using the Service, it means that you are allowing certain third-parties to access and use that Content including identification documents, sensitive financial information and sensitive medical information.  In this regard, you give us permission to use your Content for these purposes and, by way of example:

  1. Where you are a Worker, Employee or Contractor, as the case may be, you consent to TEMP and any relevant Customer, Employer, Engager, Hirer or Provider, as the case may be, together with any other intermediaries involved in supplying your services in respect of any Assignment, Employment or Placement concerning you, as the case may be, holding and processing data relating to you for legal, personnel, administrative and management purposes associated with the Service and in particular to the processing of any “sensitive personal data” concerning you as defined in the DPL.
  2. Where you are a Customer, Employer, Engager, Hirer or Provider, as the case may be, together with any other intermediaries involved in supplying the services of a Worker, Employee or Contractor, as the case may be, in respect of any Assignment, Employment or Placement concerning them, as the case may be, you consent to TEMP and them holding and processing data relating to you for legal, personnel, administrative and management purposes associated with the Service and in particular to the processing of any “sensitive personal data” as defined in the DPL.

Required registration information such as name, address(es) and date of birth may be utilised to establish an account, to authorise an action and to verify your identity.

We may also verify your identity by checking details you supply us against details about you held on databases to which we have access for these purposes.

Where you advise us that you have any particular accreditations, registrations or certifications, we may verify the relevant accreditation, registration or certification.  However, the validity of the accreditation, registration or certification always remains your responsibility.  We advise Customers, Employers, Engagers, Hirers and Providers to request sight of evidence of applicable accreditations, registrations or certifications (as applicable) and to use appropriate caution and common sense.

We may use the information you supply us to maintain our records and for other administrative purposes.

We may use the information you supply us with to enable third-parties to carry out technical, logistical or other functions on our behalf.  Data may be hosted outside of the European Economic Area by such third-parties and, where this happens, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

We may conduct market research including statistical analysis of customer behaviour which we may disclose to third-parties in depersonalised, aggregated form.

We may provide you with periodic communications (this may be by post, telephone, SMS, e-mail or as part of delivery of the Service to you) about features, products, services, events, promotions and special offers.  Please let us know if you would prefer not to receive these communications.

We may make enquiries about you including searching your records held by organisations such as crime and credit reference agencies.  We may also check your details held by fraud prevention schemes.

If you default on payments, we may disclose your relevant details to debt collection agencies.

We may also use your personal information to prevent and detect fraud or abuses of the Service.

We may use your information to comply with any requirements imposed on us by law or court order.

We will not share your information with anyone else to enable them to send you direct marketing unless you agree otherwise.  However, there are circumstances where it is necessary for us to share personal information in order for us to provide our users with the Service.  At all times where we use or disclose your information it will remain secure.

The only other circumstances where we may share some of your information with others is when we are required to do so by law, in order to administer delivery of the Service to you, to our suppliers and service providers who process data on our behalf in the United Kingdom, and abroad, inside or outside the European Economic Area, and where required for business succession reasons.

  1. COOKIES

TEMP may use “cookies” within the Service to manage the login process.  Cookies are small text files sent by a web server to your web browser, stored on your computer or mobile device and sent back to us each time you access the Service.  Cookies are not computer programs, and cannot read other information saved on your hard drive.  They cannot be used to disseminate viruses, or get a user’s e-mail address.  They only contain and transfer to the Service as much information as the users themselves have disclosed to the Service.  Cookies make the interaction between users and Platforms faster and easier and are used by the vast majority of Platforms to provide features such as automatic login.   All web browsers allow you to restrict the use of cookies on your computer or mobile device, but disabling them may prevent you from being able to use the Service as we may use them to enable you to log into your account.

  1. SECURITY

It is important for you to protect against unauthorised access to your password and to your computer.  Be sure to log out after using the Service.

  1. ACCESS TO INFORMATION WE HOLD ABOUT YOU AND FURTHER INFORMATION

Applicable law gives you the right to access information held about you.  Your right of access can be exercised in accordance with applicable law.

Contact Us

CONTACT US

Phone: +44 (0) 3333 110 545
Customer Services: CSU@flexr.com
HR: HR@flexr.com

ADDRESS

ADDRESS

5th Floor Hampton By Hilton
42-50 Kimpton Road, Luton
Bedfordshire, LU2 0FP

© 2018 The Employment Management Platform Limited. All Rights Reserved. Company #: 10559324